'Govt aware of service delivery shortfalls'

Government hopes the programme will prevent illegal protests about poor service delivery

Public Service and Administration Minister Geraldine Fraser-Moleketi says government is aware of frustrations among communities because of lack of information on service delivery. Yesterday her department launched an initiative to educate citizens on their socio-economic rights to enable them to better access services from government.

The Know Your Rights programme is to be rolled-out through national and provincial departments and with the assistance of community development workers. The manual details the services that citizens are entitled to and where they can go if public servants are not performing.

Government is also hoping the programme will prevent illegal protests about poor service delivery. - SABC

Housing (26)

(1) Everyone has the right to have access to adequate housing.

(2) The state must take reasonable legislative and other measures, within its available resources, to achieve the progressive realisation of this right.

(3) No one may be evicted from their home, or have their home demolished, without an order of court made after considering all the relevant circumstances. No legislation may permit arbitrary evictions. - The South African bill of Rights